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Privacy Policy

How Xouffeur Driver collects, uses, and protects your personal information.

Last updated: 18 July 2026

Xouffeur Driver ("we", "us", or "our") operates the website xouffeurdriver.com and provides safe driver, chauffeur, and pick-and-drop services in Dubai and across the UAE. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us via WhatsApp or phone, or book any of our services.

1. Information We Collect

We may collect the following types of information:

  • Contact details: your name, phone number (including international numbers), email address, and pickup/drop-off location, submitted through our booking forms, contact forms, WhatsApp, or phone calls.
  • Booking details: service type, vehicle details, preferred timing, and any special instructions you provide.
  • Technical data: IP address, browser type, device information, pages visited, and referring website, collected automatically through cookies and similar technologies.
  • Communications: records of messages and calls exchanged with our booking concierge for quality and training purposes.

2. How We Use Your Information

  • To process and confirm your driver or chauffeur booking.
  • To communicate with you about your booking, pricing, or service changes.
  • To respond to inquiries submitted through our contact and booking forms.
  • To improve our website, services, and customer experience.
  • To measure the performance of our advertising, including Google Ads conversion tracking (gtag.js), so we can understand which campaigns bring visitors to our site.
  • To comply with legal obligations under UAE law.

3. Phone Numbers From Any Country

Our booking and contact forms accept phone numbers from any country, not only UAE numbers. We use your phone number solely to confirm bookings and communicate with you about your trip, and it is never sold to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies, including Google Ads and Google Analytics tags, to understand website traffic and measure the effectiveness of our marketing. You can disable cookies in your browser settings, though some website features may not function correctly as a result.

5. Sharing of Information

We do not sell your personal information. We may share information with:

  • Our vetted drivers and dispatch team, solely to fulfill your booking.
  • Service providers who support our website, hosting, analytics, and advertising (e.g. Google).
  • Authorities, where required by UAE law or to protect the safety of our customers and drivers.

6. Data Retention

We retain booking and communication records only as long as necessary to provide our services, meet legal or accounting requirements, and resolve any disputes.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to all reasonable requests within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: